Our Services

We Believe an Educated Patient is a Satisfied Patient.
Improving your quality of life is of the utmost importance to us. We know that the more you understand about your level of hearing loss and the solutions that are available to you, the greater the chances are that you will be completely satisfied with your investment in better hearing.

Our Education and Experience Provide You with the Professional Care You Deserve.
Our staff of licensed Audiologists and Hearing Instrument Specialists has over 45 years of combined experience in hearing healthcare. We are focused on continuing professional education so we can provide you with the more recent technological advancements in hearing testing, hearing solutions and rehabilitation.  We work closely with your physician to ensure you obtain the medical care you deserve.

Comprehensive Testing Ensures We Understand Your Unique Level of Hearing Loss and Communication Abilities.
Your thorough hearing evaluation is performed in a sound proof booth for an optimal quiet environment. We assess your communication needs with not only a standard hearing test but with speech and noise testing as well as a noise annoyance evaluation. Each patient hears differently in noisy environments. This evaluation allows us to evaluate your unique communication ability in both quiet and noise.

Our State of the Art Facility Demonstrates Our Devotion to Your Hearing Healthcare.
We built our Watertown facility in 2006 to include the most advanced hearing technology available. You will be welcomed to our facility by a bright smile, cup of coffee and a cookie. Our reception area is looped to provide wireless television to our patient’s hearing aids. We utilize Video Otoscopy so you may see your ear canal and ear drum on our flat screen monitor. Our conference room provides us the ability to invite you to hearing rehabilitation courses should you choose to attend. Our Surround Sound Reality Suite places you within those difficult hearing environments so we can adjust your hearing aids appropriately.

State of the Art Hearing Aids Mean You Can Optimize Your Ability to Hear.
We partner with the best manufacturers in the world to provide the most sophisticated hearing aids available. After your thorough hearing assessment, we will discuss your communication needs and the advanced hearing solutions currently available.

Exact Hearing Aid Fittings and Programming Guarantee Your Satisfaction.
Professional Hearing Services utilizes Real Ear Verification on every hearing aid fitting. We are in the minority, with only 30% of hearing professionals in the nation using this advanced technology. A small microphone is placed close to your ear drum, which allows us to measure how loud your hearing aid is within your unique ear canal. There is no guesswork on your prescription. You will be educated regarding your benefit and see it on our monitor.

Exceptional Customer Service Provides You with a Lasting Relationship.
We understand the hearing aid is only a small part of the puzzle. We strive to provide you with exceptional follow-up care and to continually earn your trust so you can enjoy your life to the fullest. Our business has been built on relationships. As your hearing needs change, we will be there to support you with the quality care you deserve.

Free Hearing Aid “Clean and Check” Service Keeps Your Hearing Aids Performing Like New!
We welcome you to stop in and have a cup of coffee on us while we thoroughly clean your hearing aids with our vacuum system. This keeps your hearing aids working optimally and lengthens the life of the device.

We are a Full Service Hearing Clinic.
We service all makes and models of hearing aids through our in-house repair lab. If however your hearing aid needs to be sent in to the manufacturer for repair, we do offer a FREE One-Day Service option. We offer a complete line of Rayovac batteries that are shipped to us within 10 days from manufacturing for optimal freshness. Assistive Listening Devices and other hearing aid accessories are also available.

We Love Children!!
We are the ONLY Pediatric Audiologists in Northeast South Dakota. We work closely with the Ear, Nose and Throat physicians, pediatricians and school districts to make sure your child is obtaining the quality hearing care they need for their development and education. We utilize the most advanced testing equipment for their hearing assessments and are able to evaluate all ages, beginning with newborns.